Objective: Replace the antiquated process of email based virtual image creation requests.
Timely responses are as important as cost saving, and can mean the difference between landing and or and losing it. Email requests are neither efficient nor do they offer actionable data. A far more efficient requesting process using a CRM-based interface and detailed task tracking with was designed and built in-house. What was once a free for all email exchange between multiple clients and one point of contact became a structured system where tasks are vetted, prioritized, trackable. and data is readily available to follow trends, view territorial performance, and calculate ROI.